1. GENERAL 

MyUsedFurniture is one of the trading names of Oneplace2save Limited (‘Oneplace2save’), a company registered in England with Company Number 07745436 and whose registered office is at Unit 16 Bell Farm Ind Park, Nuthampstead, Royston, Hertfordshire SG8 8ND.

By accepting these terms with OnePlace2save Limited, you are agreeing to the following terms and conditions. Where we use the words ‘You’ or ‘Your,’ it means the customer. ‘We, Us, or Our’ means Oneplace2save (Oneplace2save Limited).

Oneplace2save Limited (‘Oneplace2save’) conducts business with its Customers under the terms and conditions set forth. Oneplace2save hereby rejects any terms and conditions contained in any Customer purchase order or other business forms unless agreed in writing by a director or another authorized representative of Oneplace2save.

The ‘Customer’ shall be any person, company, or organization purchasing goods from Oneplace2save. ‘Goods’ means the goods (including any installation of goods or any parts of them) that MyUsedFurniture/Oneplace2save is to supply in accordance with these conditions. Any reference in these terms and conditions to singular includes plural.

Oneplace2save Limited’s terms and conditions run in accordance with and adhere to the Consumer Contracts regulations in relation to distance selling.

  1. PRICES AND QUOTATION

All prices are stated exclusive of VAT, which will be added at the appropriate rate at the time of dispatch.

Oneplace2save Limited will make all reasonable endeavors to ensure that goods are available at these prices.

Oneplace2save Limited shall have the right to reduce or increase prices to the buyer at any time without prior notice, except concerning orders that have been accepted before such price modification.

Although every effort is made to ensure the prices stated on the website are correct, should an error in price occur and an order is placed, you will be informed and given the option of continuing with the order at the correct price or canceling the order.

All quotations are valid for 3 days unless otherwise agreed in writing. Pro forma invoices are valid for 3 days.

  1. AVAILABILITY AND STOCK

All items offered on the website are subject to availability as we also sell all our stock on other platforms. If the goods are not available after your order has been placed, we will notify you as soon as possible (a full refund will be issued).

  1. PAYMENT AND SETTLEMENT TERMS

Unless otherwise agreed with Oneplace2save Limited, payment is required in full with each order. This can be made with credit or debit cards, or a pro-forma invoice can be supplied on request to enable the Customer to make payment directly to the Oneplace2save Limited bank account. Upon receiving payment by card, we may perform a fraud check on the card used. Based on these results, we may ask for further information so that we can process your order.

We do not offer credit facilities.

  1. RETENTION OF TITLE 

The goods remain the property of Oneplace2save Limited until full payment has been received. Until full payment has been received, Oneplace2save Limited may at any time recover the goods and may enter the Customer’s premises for this purpose. The risk passes to the Customer on delivery of the goods regardless of whether Oneplace2save Limited has received full payment. The Customer shall be liable for insuring the goods at the full invoice value until Oneplace2save Limited has received full payment.

  1. CARRIAGE AND DELIVERY

The delivery options vary, depending on how large your order/item is and where you are situated in the UK.

We use all the standard UK delivery companies, as well as private couriers with small or large vans, our fleet of delivery vans, and pallet shipping companies; please read more information regarding delivery at the link at the bottom of Shipping & Delivery or click here.

At the checkout, you find your postcode and the delivery charge. If it is not available, please contact our customer service before proceeding.

Oneplace2save reserves the right to impose further delivery charges if delivery is not able to be made on the first attempt due to incorrect information being supplied by the buyer or if the buyer or one of his representatives is not available once the courier/driver arrives at the delivery destination. Please read more information regarding delivery at the link at the bottom of Shipping & Delivery or click here.

Delivery times quoted are done in good faith but shall be non-binding. Oneplace2save will not be liable for any losses incurred by the Customer or any other persons as a result of a delay in any part of the delivery. Deliveries shall be made between business hours of Monday – Friday 8.30 am – 6.00 pm (Or via Pallet 9 am to 5 pm). Lead times are given as a guide for delivery. Oneplace2save cannot be held responsible for any change in the lead time due to couriers’ or shipping companies’ late delivery issues.

Deliveries will be made to the ground floor, goods inward department, or kerbside where sufficient offloading facilities aren’t available. Assistance must be provided by the Customer. Failure to provide adequate assistance may result in the delivery having to be aborted and additional charges imposed. If further assistance or installation is required, this must be made clear at the point of purchase. Deliveries must be checked and accounted for before signing the delivery note. Any damages or shortages must be noted on the delivery note and reported to Oneplace2save within 24 hours. Failure to do so may result in a claim being rejected. All items are delivered flat packed for self-assembly unless otherwise stated or agreed before the purchase in writing (please read also the item description for more information). Oneplace2save must be notified of any potential restrictions on delivery as failure to do so may result in charges being passed on to the customer. Please read more information regarding delivery at the link at the bottom of Shipping & Delivery or click here.

If goods are to be installed, then the area must be clear, accessible, and free from other trades or workers. Oneplace2save reserves the right to pass on charges it incurs due to delays incurred by the Customer. Oneplace2save will not remove any old furniture unless this is agreed upon before purchase. Please check our clearance services https://oneplace2save.com/office-clearances.

  1. GUARANTEES, WARRANTIES AND LIMITATION OF LIABILITY

Oneplace2save does not supply goods with the benefit of any term, warranty, or condition as to the suitability of the goods for any purpose except as provided by law. Oneplace2save will assign to the buyer all rights conferred on it by any of its suppliers. Oneplace2save shall have the option to repair or replace (or at its sole discretion, refund to the Customer the price of the goods without any further liability) parts agreed by it as being defective if the goods are returned to Oneplace2save within 20 working days from delivery.

Goods subjected to fair wear and tear, misuse, tampering, defective maintenance, alteration, or modifications are excluded from this guarantee. Goods covered are subject to single-shift working only. In no case shall the liability of Oneplace2save exceed that of the actual manufacturer of the goods.

All descriptions, weights, and dimensions given by Oneplace2save are given in good faith; however, no responsibility is taken by Oneplace2save for their accuracy.

Oneplace2save accepts no liability for variations in color, finish, materials, and any other aspect of appearance that may occur from time to time. The images shown on-site are for reference only- samples of each finish are available upon request.

Oneplace2save does not accept liability for failure to comply with any standards or regulations required by law in respect of goods supplied by Oneplace2save or for indirect or consequential loss or damage arising from such goods.

  1. ORDERS

Any order accepted by Oneplace2save shall be subject to these terms and conditions.

Oneplace2save’s trading policy is to supply account customers against official Customer orders. The proper control and authorization of official orders are deemed to be the responsibility of the customer. Oneplace2save cannot accept liability for either the incorrect use or abuse of Customer official orders. Oneplace2save reserves the right at any time and without explanation to:

ORL reserves the right at any time and without explanation to:

  1. Refuse to accept an order
  2. Cancel an order
  3. Suspend deliveries against an order whether or not an account is in arrears
  4. Refuse cancellation of an order
  5. Cancel unexecuted installments of an order

No variation of an order will be recognized unless otherwise agreed by Oneplace2save in writing.

Customers are responsible for checking the accuracy of all order acknowledgments. Oneplace2save will acknowledge all customer orders in writing; no claims for discrepancies between the goods and quantities ordered and those supplied will be accepted where goods supplied are in keeping with those acknowledged.

  1. CANCELLATIONS & RETURNS

Any cancellations must be made in writing to info@myusedfurniture.co.uk and must include an order number for reference. Failure to include this could mean a delay in finding your order and thus result in charges if the items are dispatched or processed.

Oneplace2save will only accept returns if the item is not as described or if it has been damaged in transit.

Buyers are responsible for repacking the goods at the same level of packing when receiving them before the courier or pallet shipping company arrives for collection.

Returns for unwanted items must be requested within 24 hours of delivery.

Goods will be accepted back for credit, only with the express permission of Oneplace2save.

Goods may only be returned if they are unused, unassembled, in their original packaging, and a resaleable condition.

The buyer shall, unless otherwise stated, be responsible for the cost of the return carriage, to an address designated by Oneplace2save, for all goods returned which shall be at the risk of the Customer until the actual receipt of the goods to a point designated by Oneplace2save.

Oneplace2save reserves the right to charge a minimum handling fee of 20% of the value of the goods to cover the restocking fee.

This will be deducted from any refund given. Refunds will be processed within 2 working days of receipt of goods providing these conditions are met.

Made-to-order items can only be canceled within 24 hours of order. If you need to cancel your made-to-order item, please contact Oneplace2save as soon as possible; a cancellation fee will be charged if cancellation is accepted.

Refused deliveries of made-to-order goods are not eligible for credit. Our usual refund policy does not apply to made-to-order items.

The above conditions do not affect your statutory rights when goods are faulty or not as described.

  1. COPYRIGHT

The copyright and all other intellectual property rights in all lists, websites, descriptions, articles, drawings, and other information produced by Oneplace2save shall remain the property of Oneplace2save at all times.

  1. LAW

These conditions are subject to and shall be construed by English law, and the parties submit to the jurisdiction of the English court.

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